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Seminars

Public Relations Management {Level 3}



Introduction:


This course enables delegates to discuss and improve current PR strategies, while finding workable solutions for brand consolidation and institutional communication. The agenda covers the most recent with advances in PR techniques, methodologies and tools, as well as a comprehensive evaluation of emerging PR opportunities, challenges and risks. You will also have the opportunity to exchange ideas around successful PR campaign and analyze together the key features of PR which minimize the risks. In addition, they will learn how to manage a crisis productively, while developing pro-active and reactive PR and learning from the experience of others.

 

This course is on current best practices in public relations. It focuses on then knowledge and techniques that help professionals find workable solutions for consolidating and communicating their brand. The course content will include recent advances in public relations techniques, methods and tools, as well as a detailed assessment of emerging opportunities, challenges and risks in the PR field. Course highlights are:

 

  • Discuss common PR challenges
  • Be able to find workable solutions
  • Be up-to-date with advances in PR techniques, methodologies and tools
  • Evaluate PR opportunities, challenges and risks
  • Exchange ideas on what makes a successful PR campaign
  • Analyze the key features of PR which will minimize the risks
  • Learn how to manage a crisis productively
  • Study pro-active and reactive PR
  • Learn from the experience of others

Course Objectives:


By the end of this course, delegates will be able to:

 

  • Discuss common PR challenges
  • Be able to find workable solutions
  • Be up-to-date with advances in PR techniques, methodologies and tools
  • Evaluate PR opportunities, challenges and risks
  • Exchange ideas on what makes a successful PR campaign
  • Analyze the key features of PR which will minimize the risks
  • Learn how to manage a crisis productively
  • Study pro-active and reactive PR
  • Learn from the experience of others

Who Should Attend?


Executives, Managers, Team Leaders, PR Managers, PR Assistants, PR Executives, PR Researchers, Marketing Assistants, Marketing Executives, Customer Relationship Management (CRM), Supervisors, Product Managers, Marketing Managers, Marketing Assistants, Marketing Executives, Business Unit Managers, Sales Managers, Customer Care Managers and Supervisors, Directors of Public Relations, Directors of Marketing, Senior Public Relations Managers, Company Directors, General Managers, Senior Managers, Engineers, Foremen, Analysts, marketing staff at any level in the organization, market research, loyalty scheme managers, Those in PR in public sector, private sector and not-for-profit organizations, Those in PR at the national, regional and community level, those working for international, global or supranational organizations, those who are keen on improving performance by taking their customers to higher levels of satisfaction, as well as customer service managers and supervisors interested in advanced customer service tools

Course Outline:


Importance of Internal PR for Your Organization

  • What employees expect from you
  • All the different ways of communicating with them
  • Information they want to know
  • Who should send those messages?
  • Appropriate methods and frequency

 

Planning a Successful PR Campaign

  • Agree strategic objectives globally, nationally, regionally, locally
  • Appropriate communication for each market, stakeholder and audience
  • Objectives measures of success and desired outcomes
  • Project management of implementation of plan
  • Anticipate and prevent problems

 

Advising and Developing Senior People

  • Advising politicians, senior civil servants, directors and managers
  • Give winning presentations
  • Public relations challenges as opportunities
  • Harnessing creative conflict into productive output
  • Budgeting and resource management

 

Building a Reputation

  • Clarify the key elements which comprise reputation
  • Strategy to maintain a long-term reputation
  • Minimize threats to reputation
  • Defend reputation when under attack
  • Rebuild reputation after it has been undermined or discredited

 

Issues and Crisis Management

  • Anticipate sources of crises and mitigate risks
  • Appoint crisis leaders and teams and allocate resources
  • Create crisis plans for key eventualities
  • Practise crisis plans regularly
  • Case studies of impact on organizations of good and poor PR crisis management

COURSE LOCATIONS

Code From To City Fee
PR17 06 Jan 2020 10 Jan 2020 Bali US$ 5500 Book
PR17 23 Mar 2020 27 Mar 2020 Kuala Lumpur US$ 4500 Book
PR17 18 May 2020 22 May 2020 Istanbul US$ 4500 Book
PR17 06 Jul 2020 10 Jul 2020 London US$ 5000 Book
PR17 07 Sep 2020 11 Sep 2020 Madrid US$ 5500 Book
PR17 08 Nov 2020 12 Nov 2020 Alexandria US$ 3900 Book


DUBAI OFFICE

Ittihad Deira Building,
Al Ittihad Rd, Deira
Dubai,
UAE

info@petrogas-training.com

USA OFFICE

642 E14 Street,
10009-13 Manhattan,
New York (NY)
USA

info@petrogas-training.com

EGYPT OFFICE

52 General Kamal Hejab Street,
Suez Bridge,
Cairo,
Egypt

info@petrogas-training.com
 

COURSE CERTIFICATE

Certificate of Completion will be provided to the candidate(s) who successfully attend and complete the course. Training hours attendance percentage of 75% is required.


TRAINING HOURS

Standard course hours: 8:30 A.M. to 3:30 P.M. Informal discussions: 4:30 P.M. to 5:30 P.M.


TRAINING METHODOLOGY

We use a blend of interactive and hands-on methods, active participation, a variety of instructional techniques, dynamic presentations, individual and group exercises, in depth discussion, DVD’s, role-plays, case studies, examples. All of the information, competencies, knowledge and skills acquired within our training programs, are 100% transferrable to the participants’ workplace.


ASSESSMENT & EVALUATION

Pre-Test and Post-Test Assessment are applied on 5-day and 10-day programs. Also, post course evaluation and candidate’s evaluation are applied to add another level of quality measurement. Candidates’ feedback is highly appreciated to elevate the training service quality.


ORGANIZATIONAL IMPACT

A- Have staff trained in the latest training and development approaches

B- Support nationalization and talent management initiatives

C- Have properly trained and informed people who will be able to add value

D- Gain relevant technical knowledge, skills and competencies


PERSONAL IMPACT

A- Develop job related skills

B- Develop personal skills in subject matter

C- Have a record of your growth and learning results

D- Bring proof of your progress back to your organization

F- Become competent, effective and productive

G- Be more able to make sound decisions

H- Be more effective in day to day work by mastering job-related processes

I- Create and develop competency to perform job well


FREQUENT NOMINATIONS SCHEME

A- 10% discount after 05 candidates’ registration.

B- 15% discount after 10 candidates’ registration.    

C- 20% discount after 20 candidates’ registration.

D- 25% discount after 25 candidates’ registration.

E- 30% discount after 30 candidates’ registration

F- Higher discount rates will be offered based on work volume with different clients.  


SEVERAL NOMINATIONS ON THE SAME COURSE SCHEME

A- One extra free seat is offered on 4 candidates on the same course and dates.

B- Two extra free seats are offered on 6 candidates on the same course and dates.

C- Three extra free seats are offered on 8 candidates on the same course and dates.

D- Four extra free seats are offered on 10 candidates on the same course and dates.

E- Five extra free seats are offered on 12 candidates on the same course and dates.


REGISTRATION POLICY

Nominations to our public courses are to be processed by the client’s Training and/or HR departments. A refund will be issued back to the client in the event of course cancellation or seat unavailability. A confirmation will be issued to the relevant department official(s). 


CANCELLATION POLICY

If a confirmed registration is cancelled less than 5 working days prior to the course start date, a substitute participant may be nominated to attend the same course or a 20% cancellation charge is applied. In case of a no-show, a 100% fee will be charged.


PAYMENT POLICY

Payment is due upon receiving the course confirmation, invoice and/or proforma invoice. However; the fee due can be wire transferred to our bank account directly after course completion. Our bank details are illustrated on the confirmation, invoice and proforma invoice, as well. The above documents can be communicated electronically, i.e., in a soft copy or/and in hard copy based on customer’s request.


COPYRIGHT

© 2017. Material published by PETROGAS shown here is copyrighted. © 2017. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.